Demo Engineer

Company Summary Founded in 2004, NetBrain is the leader in network automation. Its ground-breaking platform provides IT teams with end-to-end visibility into their hybrid network and streamline NetOps workflows through automation. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform to automate network documentation, troubleshooting, and change management. “NetBrain’s success is due to our people, and over the years, we have been fortunate to attract top talent because of our unique culture and exciting mission to transform the network management industry.” – Lingping Gao, Chairman and Chief Executive Officer of NetBrain Overview What We Need The NetBrain Pre-Sales Engineering team is looking for a Demo Engineer based in Ontario, Canada with a networking background and strong command of implementing and troubleshooting dynamic routing protocols, QOS, Security, MPLS, Multicast, etc. The Impact You’ll Make The Demo Engineer will be on the front lines helping our Enterprise Account Executives and Pre-sales Engineers to close six and seven figure deals with the largest enterprises in the world through standard and customized demos. You will help Fortune 50 companies to understand how to use NetBrain to transform their network operations and you will make a massive impact in NetBrain’s growth as a company. What You’ll Do You will perform various pre-sales demos of NetBrain software on-line for prospective customers consisting of network engineers, network managers, and key business stakeholders. Coordinate development of demo use cases, and continue to refine based on customer feedback Customize demo use case and environment to match customer requirements Collaborate with Product Management to incorporate new product features into demos Work with Marketing to deliver high quality webinars and video content Provide technical assistance to the strategic and enterprise account team and help them close the deals through high quality demos. Make recommendations on potential product improvements to the product development team according to customer feedback. Maintain and administer demo environment to ensure everyday functionality Other responsibilities as needed. Who You Are You have a bachelor’s degree with a major in engineering or science Possess good knowledge of IT operations and enterprise network An excellent verbal and written communicator with strong technical presentation skills Understand implementing and troubleshooting dynamic routing protocols, QOS, Security, MPLS, Multicast, etc. You are a fast learner of highly complex technologies CCNA or similar certification (preferred, not required) Previous Network Operations and/or NOC experience (preferred, not required)