General Manager, Lethbridge Thrift Shop, MCCA

All MCC workers are expected to exhibit a commitment to nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply. Synopsis: The Thrift Shop General Manager has overall responsibility for the day-today operation of the Thrift Shop, (retail and warehouse) and will oversee the supervision of all Thrift Shop staff and volunteers daily.

This is a hands-on management position, and the Manager must be prepared to fill in as required at every level of the Shop retail and warehouse operations. The Thrift Shop Manager reports and is accountable to the MCCA Director of Social Enterprise. Qualifications: · Self-motivation and willingness to take initiative. · Experience working with a Board, and willingness to work as a team with staff, and volunteers. · Strong communication and interpersonal skills, ability to work with a variety of people, friendly, outgoing, and appreciative of Volunteers. · Leadership and management skills. · Retail experience required. · Firm commitment to accountability. · Experience in strategic planning. Responsibilities: · Ensure that the Thrift Shop is open and staffed adequately to ensure customer service. · Supervise staff and ensure that volunteers and staff are trained in procedures for: cash register operation, bank deposits, store opening and closing, sorting, and pricing of goods, visual merchandising, and safety and security. · Responsible for the process of hiring staff with assistance from MCCA Directors of Human Resources and Social Enterprise. · Address customer, staff, and volunteer concerns. · Arrange special workdays as needed for cleaning, sorting, and culling. · Ensure the Security and Fire alarms are operational and checked on an annual basis. · Communicate with the Thrift Council, and MCC Alberta regarding MCC Shop maintenance, security, and safety procedures and related issues, and respond accordingly. · Encourage input and suggestions from staff and volunteers, make effective use of their knowledge and experience. · Conduct annual performance reviews of Staff and approve vacation, and other leave as required. · Present regular budget/operational/financial reports and updates as required by the Director Social Enterprise and Thrift Council meetings. · Together with the Director Social Enterprise, prepare an operational budget with input from the Treasurer for MCCA and Thrift Council approval on annual basis. · Monitor sales and costs as related to the approved annual budget. · Attend monthly Lethbridge Thrift Council meetings, MCCA Thrift Shop Managers’ meetings and conferences, and other events as required. · Represent the Lethbridge Thrift Shop in various constituent Churches, and the media when opportunities arise sharing the Thrift Shop mission in Lethbridge. · Seek and nurture partnerships with community agencies whose mandate and mission reflect those of MCC.

Marketing: · Participate in all MCCA and MCC Canada marketing and promotional activities and campaigns. · Create a marketing plan for the Lethbridge Shop. · update the MCC Lethbridge Thrift website, ensuring the content is current and relevant, · post local events and promotions through social media platforms approved by MCCA (Facebook, Instagram, TikTok) General: · Attend MCC functions (i.e. Relief sale, annual general meeting, golf tournaments) as required and represent MCC values and missions to donors, constituents and the general public when handling general inquires · Act with integrity, reflecting Christian respect for those we serve, including volunteers, customers and donors. · Share the news about the thrift shop and network in the community by attending and being actively involved in constituency churches. · Model reconciliation and healing in our daily actions with public, volunteers, core members and staff. Location Description: Lethbridge is the commercial, financial, transportation and industrial center of southern Alberta. The city’s economy developed from drift mining for coal in the late 19th century and agriculture in the early 20th century.

Half of the workforce is employed in the health, education, retail and hospitality sectors, and the top five employers are government-based. The only university in Alberta south of Calgary is in Lethbridge, and two of the three colleges in southern Alberta have campuses in the city. Cultural venues in the city include performing art theatres, museums and sports centers. J-18808-Ljbffr

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