Sales Associate – Luxury Retail

Harry Rosen Inc

It’s fun to work in a company where people truly BELIEVE in what they’re doing We’re committed to bringing passion and customer focus to the business. OWN YOUR STYLE AND YOUR FUTURE Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for nearly 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are looking for a Clothing Advisor to join our Store team. In this role you’ll be responsible for: Personal Sales and Holistic Selling in-store, virtually through our Herringbone App, and off-site through our curation services. Building relationships with your customers and creating repeat clientele Demonstrating an interest in fashion, menswear, and luxury Educating clients on the features and benefits of our Sartoria Loyalty program Participating in Merchandising activities and store maintenance. Utilizing the resources provided to conduct new business driving measures and following up with your existing clientele on all aspects of their current needs (i.e., alterations, fittings, dedicated appointments, etc.) Preparing for each appointment and client meeting by strategizing what merchandise to present and creating the opportunity for add-on sales. Successful candidates will require: Previous retail sales experience preferably in a luxury environment A passion for inspiring repeat business by creating exceptional customer service experiences both on-line and in-store. The desire to participate in the many training initiatives we offer and the ability to incorporate the skills acquired through those programs into your daily activities Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function. The ability to work effectively as part of a team What are the perks of the job? Competitive pay program – there is no limit on your earnings at Harry Rosen and the more you sell, the more you will earn. Opportunities to additionally earn monthly and annual Team bonuses Best in industry discounts and special purchase opportunities A comprehensive flexible benefits package Pension and Group RRSP Programs that grow with you A modern, digitally advanced workplace A coach committed to supporting the achievement of your personal career goals A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council An employer that values internal growth and promotion and is committed to succession planning for your future We thank you for your interest in this opportunity. If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us

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